Privacy policy

At Kaizen Software, we value and respect your privacy. This Privacy Policy describes how we collect, use, store, and protect the personal information of users who use our application developed in Google AppSheet, supplemented with automation services, artificial intelligence, and enterprise databases.

1. Information We Collect

We collect information necessary for the operation and improvement of the application. This includes:

a. Identity Information

• Full name
• Email address
• Personal identification number (when applicable in business environments)

b. Device Information

• Device type and operating system
• Unique device identifier
• Regional and language settings
• Time zone

c. Location Information

• Approximate geographic location (by IP address)
• Precise location (if the user grants permission through the browser or device)

d. App Usage

• Activity logs within the app
• Access times and actions performed
• Data entered manually by the user or captured automatically by the system

e. Business Information

Data related to human resources, projects, attendance, schedules, and other elements necessary for administrative control, based on the use of the application in corporate environments.

2. How We Use the Information

The information collected is used for the following purposes:

• Provide authorized access to the application and its features
• Personalize the user experience
• Control and record staff attendance, location, and productivity
• Improve system security and reliability
• Generate administrative and business compliance reports
• Detect and prevent unauthorized access
• Comply with legal and contractual obligations

3. Data Storage and Protection

Information is stored securely on reliable servers, including:

• Google Cloud Platform through AppSheet and Google Apps Script
• MySQL database servers

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, or alteration.

4. Sharing Information

Kaizen does not sell or rent your personal information to third parties. We only share information in the following cases:

• When the user or their company expressly authorizes shared use
• For compliance with legal obligations or requirements from authorities
• With third-party services strictly necessary for the operation of the system (e.g., geolocation or authentication tools)

5. User Permissions

The user may:

• Access their stored personal information
• Request the correction or deletion of incorrect data
• Withdraw their consent (which could limit the use of the app)
• Request the complete removal of their account or data, in accordance with company policies

6. Cookies and Local Storage

Kaizen may use local browser storage to improve the user experience, including:

• Keeping the session active
• Remembering language preferences
• Identifying the authorized device for automatic entry into AppSheet

We do not use tracking cookies for commercial purposes.

7. Changes to this Policy

We reserve the right to update this Privacy Policy. We will notify any significant changes through the application itself or through the official communication channels of the company.

8. Contact

If you have questions, requests, or wish to exercise your privacy rights, you can contact us via:

• Email: info@kaizenapps.net
• Phone: +506 8767 2300
• Address: Pavas, San Jose, Costa Rica.